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Case roomEveryone

The case room — one place where the case runs

When a client accepts an offer, a case room opens at /sprawa/[id]. It is a shared, secure office for the specialist and the client: timeline and deadlines, documents and files, video and chat, e-signatures, payments and a two-step completion with a review. Everything in one window, no emailing attachments around.

Room header

A live status and a secure archive up top

The header shows the case is active and reminds you that documents are protected. The room owner also has their controls here.

Header

Case in progress — and your data is safe

At the top of the room sits a live status with a breathing green dot, and below it a secure-archive card. The case owner can invite a guest or close the room.

  • A “Case in progress” badge with a breathing green dot signals that the case is active.
  • The “Case documents are stored securely” card — files are kept as evidence for 6 years.
  • Owner controls: “Invite guest” and “Close room”.
Case timeline

Two columns: what is happening and when

The timeline is split into two side-by-side cards — one for progress, one for deadlines. Both parties can comment on every entry.

Status update · Key deadlines

Status update next to key deadlines

In the left column the specialist posts each stage of the case. In the right one the key deadlines appear, and the client gets reminders ahead of each of them.

  • Status update: work started, documents completed, filing submitted, decision…
  • Key deadlines: e.g. a court date — with automatic reminders for the client 7, 3 and 1 days before.
  • Under every entry both parties can add a comment.
  1. Work started

    The specialist opens the timeline with a status entry, so the client knows right away that the case is moving.

  2. Documents completed

    The next status confirms that the full set of materials is ready for the next steps.

  3. Filing submitted

    The “filing submitted” stage shows that the case has reached the court or the authority.

  4. Decision

    The final status sums up how the case was resolved — the whole history stays in the room.

Deadline remindersFor every key deadline the client receives notifications 7, 3 and 1 days before — no court date ever slips through.
Documents & files

A document checklist, versions and a proof of integrity

The room pairs a checklist of the documents needed with the actual files — with versioning, preview and a cryptographic proof of integrity.

Document list

The checklist keeps the case on track

The document list is a simple checklist of what the case needs. You tick items off as materials come in, and both parties can see what is still missing.

  • A clear checklist of the required documents.
  • Visible progress: what has been delivered and what is still outstanding.
  • A shared picture for the specialist and the client.
Files

Uploads with versions and a SHA-256 integrity shield

You upload files straight into the room. Every re-upload creates a new version, and you open documents in a PDF and image preview without downloading. The integrity shield proves a file has not been changed.

  • Upload and download files with versioning — the history of each version is preserved.
  • PDF and image preview directly in the room.
  • An integrity shield (verified_user): a SHA-256 checksum proves the file is unchanged since upload.
Secure archiveCase documents are encrypted and stored as evidence for 6 years. The SHA-256 checksum of each file is proof that its content has not been quietly swapped.
Communication

A video meeting and chat side by side

Talk live or asynchronously — without leaving the room and without exchanging phone numbers.

Video · Chat

Google Meet and chat in one view

You launch a video meeting in one click through Google Meet, and you note the current arrangements in the chat right beside it. The whole conversation stays with the case.

  • A video meeting through Google Meet — you join straight from the room.
  • Chat next to the video: quick questions, arrangements and a conversation history by the case.
  • No need to exchange emails or numbers — everything happens in the room.
Signatures, approvals, payments

Formalities and settlements without leaving the room

Request an e-signature, approve the next step or top up a payment for extra scope — all in the same place.

E-signatures

The specialist can send an e-signature request, and the other party signs the document directly in the room. The signature stays with the file.

Approval requests

Before the case moves on, one party can ask the other to approve a step or a document. The decision is recorded.

Additional payments

Top up a payment for extended scope right in the room: a “confirm, then pay” model, Stripe Connect handling and 0% commission.

Additional payments

Confirm, then pay — 0% commission

When extra scope of work comes up, the specialist issues a payment in the room. The client confirms it first, and only then pays securely through Stripe Connect.

  • A “confirm, then pay” model — acceptance first, charge afterwards.
  • Payments handled by Stripe Connect directly in the room.
  • 0% platform commission on the additional payment.

One secure workspace for the case

Instead of scattered emails, messengers and drives — a single room that gathers the timeline, documents, conversations, signatures and payments, with a full activity log and an encrypted archive.

6 years
Secure document storage
SHA-256
Proof of integrity for every file
0%
Commission on in-room payments
Full
Activity log inside the room
Completing the case

Two steps to close and to unlock the review

A case cannot be closed one-sidedly. First the specialist marks the work as completed, then the client confirms — and only then does the review form open.

  1. Specialist: “Mark as completed”

    When the work is done, the specialist marks the case as completed (the “Case ready?” prompt). The case now waits for the client to confirm.

  2. Client: “Confirm completion”

    The client reviews the result and confirms completion. This confirmation also closes the related listing/case.

  3. Unlocking the review form

    Only after the client confirms does the review form unlock — an overall star rating plus three sub-scores.

Two-step completion

Specialist → client → review

The two-step close protects both sides: no one closes the case alone, and the review only appears once the client has genuinely confirmed the work was done.

  • Step 1 — specialist: “Mark as completed”.
  • Step 2 — client: “Confirm completion”.
  • The client’s confirmation closes the listing and unlocks the review form.
Review form

An overall rating plus three sub-scores

The review form combines a single overall star rating with three detailed sub-scores. That makes the review concrete rather than just a number.

  • An overall star rating.
  • Sub-scores: Communication, Knowledge and professionalism, Timeliness.
  • The review is bound to a completed case, so it comes from a real client.
Roles & log

Who is in the room and what happened in it

Every room has clearly assigned roles, and all actions are recorded in an activity log.

Specialist

Runs the case: posts statuses and deadlines, uploads files, requests signatures and approvals, issues additional payments and marks completion.

Client

Follows the timeline, comments, supplies documents, confirms and pays, and finally confirms completion and leaves a review.

Guest

Someone invited by the room owner with limited access — e.g. a spouse, a business partner or a second law firm.

Activity log

The activity log records the key actions in the room, so the case history stays transparent for both parties.

It all starts with accepting an offerThe case room is created automatically the moment the client accepts a specialist’s offer in the Cases & offers section.
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